Information Technology Specialist
The Information Technology (I.T.) Specialist is a key member of NASA’s Exploration Ground Systems (EGS) Program Planning & Control Team at Kennedy Space Center, Florida on the KLXS II Contract. The I.T. Specialist will serve as a technical expert for the development, implementation, management, and support of systems and networks.
Duties and Responsibilities
Required Skills
Desired Skills
Please email your resume and relevant materials to jobs@netlander.com
Duties and Responsibilities
- Plan and carry out complex assignments and develop new methods and approaches in a wide variety of I.T. specialties.
- Evaluate new and enhanced approaches to delivering I.T. services; test and optimize the functionality of systems, networks, and data and define technical requirements.
- Lead Software or I.T. special projects from start to finish (e.g., touchscreens, gaming kiosks).
- Skills within each of the following I.T. areas: Office Automation; I.T. Security Products and Services; I.T. Project Development; I.T. Infrastructure/Facility Management Services; and I.T. Property Management Services.
- Office Automation- Assist in the development, maintenance, and communication of the I.T. processes.
- I.T. for Data Management (DM) - Provide the structuring of and access to data within contractor developed systems/tools based; Provide expertise in defining and executing methodologies that access the data residing within contractor developed/provided I.T. systems.
- I.T. Security Management - Maintain a knowledge base of security issues, problems, and resolutions for customer I.T. systems.
- I.T. Infrastructure/Facility Management - Provide integration and coordination for video teleconferences in customer meetings and request I.T.-related meeting support services such as teleconferences, WebEx and ViTS meetings.
- I.T. Property Management - Act as the customer I.T. property custodian, maintain customer I.T. inventory, the shared equipment pool, and track the shared hardware/software equipment pool; Coordinate repairs with KSC I.T. and Institutional Contracts (e.g., BOSS, NICS, NEST)
- I.T. point of contact (POC) for EGS - Determine needs for new seats and ordering them and de-subscribing them when no longer needed; Validate monthly paid I.T. services; attend meetings as EGS I.T. POC representative; Raise any concerns regarding ACES seats, procedures or functions to the proper teams in I.T.
- On-boarding and Off-boarding - Help new employees, both KLXS II and NASA, get up and running with their I.T. equipment, phone service established, printers mapped, etc.; Assist with out-processing KLXS II employees and collect I.T. assets at off-boarding exit interview.
- I.T. Asset Control - Procure and coordinate tagging of new equipment and assets as needed by project teams; Purchasing clearinghouse - Verify budgeting & management properly clears request, locate best price, process any required waivers; Internally tag and monitor movement of headsets, monitors and equipment to ensure assets are properly accounted for.
Required Skills
- Bachelor of Arts or Science and a minimum 4 years of related experience.
- Knowledge of I.T. principles, concepts, and methods; systems testing and evaluation principles, methods, and tools; I.T. security principles and methods.
- Knowledge of Commercial of the Shelf (COTS) products, Internet technologies and/or emerging information technologies.
- Highly proficient computer skills - ability to install software and/or hardware, navigate and/or assist.
- Good interpersonal and communication skills with the ability to build effective working relationships; ability to facilitate teams and problem solve
- Strong data analytical and problem-solving skills
- Attention to detail, efficient organizational skills, and demonstrated follow-through on deliverables.
- Ability to frequently interact with customers and/or other team members.
- Ability to work independently.
Desired Skills
- NASA experience a plus.
- Project management experience.
- Experience with leading projects.
Please email your resume and relevant materials to jobs@netlander.com